We had Mr. Kool put in a whole new Natural gas system in our home. We could not be happier not... only was everyone great and prompt to work with they made sure we were happy and communicated well! I would definitely recommend!! Sam is absolutely amazing asset to the company as well, very professional and prompt on getting things done right!!!read more
They did a great job working with our old home. Very pleased with the new ducts. Installation... team was great!read more
Called in to see if the did upgrading of of fuse boxes of 200 Amp main to 300 Amp manliness... for trailer in bluffton and they don't. But they were expedient on response and call back time. Also they do service Bluffton Woods mobile home park for plumbing. Do no use bluffton heating and cooling they will take you for your money.read more
Eric came and helped us on a Sunday. He was thorough, he found our problem right away and made... sure to stay until he knew our problem was completely fixed. He also went through and made sure our thermostat was programmed correctly. We are so thankful that he was willing to help us and his price was more than fair.read more
Very polite and cleaned up when done.Got the pipes fixed and insulated quickly.
Knowledgeable and let you know up front about cost. Prompt and courteous service.
Chris Duckworth has a great personality and his guys are helpful.
Great, prompt service
Wonderful service!! Called them on a Monday and they came out within an hour to give me an... estimate for service. They were there on that Friday to install a whole new system. They were efficient, on time, friendly, and so accommodating! Would definitely recommend them!!read more
Really good people and always willing to help no matter day or night
Expressing my apologies didn't realize the situation again I'm sorry.
They did a good job was disappointed that the guy under the house says i cant wait to get the... f out of here loud enough my wife heard himread more
We had an original HVAC system that needed upgraded. Mr. Kool was able to fit us in within 72... hours and ended up doing a lot more work than expected because he wanted to make sure it was done right without asking for more money. Everything looks very professional and I’m very satisfied with the outcome. He understood my situation and what the house actually needed and didn’t try to upswell me and even gave me a really good deal for everything they did. I cannot recommend them enough, no matter how extensive your needs are.read more
Eric went out of his way to find someone to repair our outside well on a Saturday!! Will... definitely call them again if needed!read more
They already awesome I highly recommend them.
Norwell Band Dad
After calling several other plumbers - some highly advertised on local radio - and receiving... no responses, I was referred to Mr Kool in Bluffton, Indiana. Within one day, my leaking pipe was fixed by 2 very friendly and professional guys. The price was very affordable and I was happy to support a local business. Thank you so much! I highly recommend Mr Kool services and will likely call them soon to install a new water heater.read more
I had them out on a Tuesday, turns out the entire furnace was dead. With a snowstorm on the... horizon, Eric (the owner) came out the NEXT DAY to install a new one!!! All staff was very knowledgeable and took the time to make sure we understood how the new system worked. Will be using them for all our future needs.read more
Called for a estimate. But will definitely call back.
Woke up on a Saturday morning and the heat was out. Called Mr. Kool about 8am. The owner came... out and fixed the furnace! Outstanding service! They stand behind their products.read more
The service guy who came to our house is awesome and very informative. Getting a furnance and... air installed!! Very reasonable priced!read more
Very PROFESSIONAL and great PRICED company Eric and Ben are my go to guys for my 13... communities I run. Thank you guys. I would recommend Mr.Kool for all your needs.read more
From the time I initially called Eric for a quote on a whole home fresh install, to the time... it was complete, took just over 3 weeks start to finish. Eric was very communicative, professional, courteous, and informative during the whole process. Tanner and his crew were extremely professional, helpful, and thorough in their installation. I had a crew of guys at the house for 4 days, and not once did I see anyone even taking a break. They cleaned up as they worked, took the time to explain things to me as I asked, and went above and beyond the initial scope of work that was agreed upon. They even identified AND REPAIRED a few problems with the home that were preexisting. These guys are true craftsmen that take pride not just in the work, but in the finished product. I called Eric the evening that they finished the job to ask a question, and he showed up to the house within 30 minutes to help me.I can’t say enough great things about Mr. Kool, and if you are hesitating to call them, don’t! You won’t be disappointed.Thank you, Eric, Tanner, and the rest of the crew, for a job well done!read more
Prompt and ready to work. These guys will show up in the morning and work till late to get a... job done. Had a small issue the next day with it and had a guy at my door within the hour. Would definitely hire them again.read more
EXCELLENT response time & service! (THANKS Austin & Brian!)Mr. Kool.... I would highly... recommend them. 5 stars! Great prices & efficient!read more
The guys where really helpful.we didnt find the part that I needed , but found one that... worked. Installed an furnace working.Heat is great !! Thanks Eric and all involved ...read more
Mr Kool has always gone above and beyond in anyway possible. He is reliable, honest,... dependable and has an outstanding team. I dont call anyone else.read more
Fantastic service, great quality. If you want someone who cares about the work they do and who... does the work right the first time, call Eric with Mr. Kool!read more
We are so impressed with Eric and all of the Mr. Cool crew. When our furnace and central air... needed replaced we were overwhelmed to say the least. Eric even brought us over a loaner window unit so we didn’t melt in the 90+ degree weather. They went above and beyond to explain our options and communicate the whole process. They finished quicker than they thought and provided excellent customer service on all aspects. We highly recommend Mr. Cool for all of your heating and cooling needs!read more
He definitely saved us thousands of dollars. He not only showed up super fast but he fixed the... problem in no time. Super nice, friendly, smart, honest man I would a thousand percent recommend him to anybody.read more
Our air went out and the other company said we new everything! Which who can afford a new unit... right away?! We have four kids too! He came right out, and we had it fixed for an affordable price, it was obvious the other place just wanted us to spend lots of money. VERY Honest work. Thanks again!!read more
Great service and fair prices. Friendly personnel as well.
Eric was very quick at returning my call and coming out to give an estimate. He explained all... of our options, once we decided he was out the next day and was installed, very professional and friendly. I would recommend Mr. Kool to all my friends and family.read more
I could not ask for more! Quick to respond and was more than willing and able to work with... our budget! Highly recommended!read more
My experience with Eric was 5-star from the beginning. He was very responsive, explained my... options, and helped me understand the process. He and his crew installed an entire new HVAC/heating/air conditioning system, including tearing out the old duct work and installing all new duct work. Eric has also contacted me to see how the system is working - which is great, by the way - and I really appreciated his checking! I am VERY pleased with my new system and I recommend Eric to anyone who needs HVAC work done! Thanks Eric and crew!read more
Great speedy service!
I absolutely think he is great and his prices are great also. I recommend him to everyone........ call Eric Mr Kool he's your guy. Great efficent work.read more
Great fast friendly service got me back up and going in an hour prices were even great. Great... great serviceread more
Great fast service very knowledgeable and got me back up and running in less than an hour and... had very great pricing!!read more
I received the best service from Swartz. Don walked me through the whole process and made me... feel like I was the most important customer. He patiently explained everything and they made me a top priority and got the job done quickly and with great quality. I highly recommend them and will be using them in the future.read more